FAQ

✨ 1. What type of hair do you use for your wigs?

At GlowCrown Hair, we only use 100% premium human hair — soft, silky, and tangle-free. Our wigs are natural black in color, glueless, and beginner-friendly.

✨ 2. Are the wigs ready to wear?

Yes, all our wigs are glueless and come fully customized with a pre-plucked hairline and bleached knots. Just put it on and slay, queen! 👑

✨ 3. Do you offer free shipping?

Yes, we offer free shipping on all orders. No hidden fees, no stress — just your crown arriving in style. ✈️

✨ 4. How long does shipping take?

We process all orders within 1–3 business days, and shipping takes 5–9 business days, depending on your location.

✨ 5. Can I return or exchange a wig?

Due to the nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges.

All sales are final once your order is confirmed.

Please ensure you review all product details carefully  including length, texture, lace type, and size before placing your order.

✨ 6. What if I receive a wrong or defective item?

If you receive a wrong or defective item, kindly contact us within 48 hours of delivery with photo evidence. We’ll be happy to resolve it as quickly and smoothly as possible.

✨ 7. Can I style or dye the wigs?

Absolutely! Our wigs are 100% human hair, so you can straighten, curl, or dye them just like your natural hair. 💁🏽♀️

✨ 8. Do you offer different sizes?

All wigs come with adjustable straps and an elastic band to fit most head sizes comfortably and securely.

✨ 9. How can I contact GlowCrown Hair?

You can reach us via the Shopify Inbox on our website for quick assistance. We’re here to crown your glow, anytime! 💌

 

At GlowCrown Hair, we’re all about making your wig experience effortless, elegant, and glow-worthy. Whether you’re shopping your first lace front or you’re a wig baddie ready to crown your glow, we’ve answered the most common questions about our human hair wigs, shipping, order process, and everything in between. This page helps you shop confidently with all the details you need for a luxury, stress-free experience.